AT&T Managed IP Services: They answered the phone relatively quickly, pro...
A AT&T Managed IP Services customer review by GetHuman user GetHuman-13953 from November 26th, 2017
Background on GetHuman-13953's case
GetHuman: GetHuman-13953 - can you tell our other AT&T Managed IP Services customers when your case took place?
GetHuman-13953: Yup. It was evening, on November 24th.
GetHuman: Did you reach out to AT&T Managed IP Services, and if so, how?
GetHuman: And which of these common AT&T Managed IP Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13953 a list of common AT&T Managed IP Services problems)
GetHuman-13953: "Cancel service" was why I was trying to call.
GetHuman-13953's review of AT&T Managed IP Services customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Managed IP Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13953: They answered the phone relatively quickly, promptly located my ticket and provided me with the information I needed.
GetHuman: Let's quantify your experience contacting AT&T Managed IP Services. On a scale of 1 to 5, how easy is it go get help on a AT&T Managed IP Services problem?
GetHuman-13953: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13953: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Managed IP Services's ability to quickly and effectively address your problem?
GetHuman-13953: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Managed IP Services customers?
GetHuman-13953: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Managed IP Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13953 taken from his AT&T Managed IP Services customer service problem that occurred on November 24th, 2017.
AT&T Managed IP Services
5.00 of 5 stars | 6 reviews
GetHuman-13953's AT&T Managed IP Services Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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