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AT&T Wireless: Got thru calling *** in about * minute. I don't...

A AT&T Wireless customer review by GetHuman user ~rod of dill from November 21st, 2017

Background on ~rod of dill's case

GetHuman: ~rod of dill - can you tell our other AT&T Wireless customers when your case took place?

~rod of dill: Yes I can. It was middle of the night, on November 17th.

GetHuman: Did you reach out to AT&T Wireless, and if so, how?

~rod of dill: I used the 800-331-0500 number I found for on the GetHuman AT&T Wireless customer phone number page I was on: AT&T Wireless Customer Service Phone Number

GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?

(Shows ~rod of dill a list of common AT&T Wireless problems)

~rod of dill: "Service or technical issue" was why I was trying to call.

~rod of dill's review of AT&T Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~rod of dill: Got thru calling *** in about * minute. I don't speak ebonics very well, but I was mostly able to understand what the CSR was saying & he fixed my billing issue.

GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?

~rod of dill: I'd give them a five out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~rod of dill: I'd give them a five out of five on communication.

GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?

~rod of dill: For that I would say four out of five.

GetHuman: And finally- any advice for other AT&T Wireless customers?

~rod of dill: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~rod of dill taken from his AT&T Wireless customer service problem that occurred on November 17th, 2017.

AT&T Wireless

3.89 of 5 stars | 205 reviews

AT&T Wireless Reviews AT&T Wireless's Phone Number All AT&T Wireless contact info

~rod of dill's AT&T Wireless Review

Difficulty of finding help

5 out of 5 stars

Quality of communication

5 out of 5 stars

Timeliness and professionalism

4 out of 5 stars

Overall customer service rating

5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AT&T Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AT&T Wireless in any way.

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