AT&T Wireless: Great recommendation. Wait time * minute, quick...

A AT&T Wireless customer review by GetHuman user GetHuman-14909 from November 16th, 2017

Background on GetHuman-14909's case

GetHuman: GetHuman-14909 - can you tell our other AT&T Wireless customers when your case took place?
GetHuman-14909: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman-14909: I used the 800-331-0500 number I found for on the GetHuman AT&T Wireless customer phone number page I was on: AT&T Wireless Customer Service Phone Number
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14909 a list of common AT&T Wireless problems)
GetHuman-14909: "Change or cancel service" was why I was trying to call.

GetHuman-14909's review of AT&T Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14909: Great recommendation. Wait time * minute, quick to provide answer, and best service I have had from AT&T since I started using them!
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
GetHuman-14909: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14909: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
GetHuman-14909: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
GetHuman-14909: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14909 taken from his AT&T Wireless customer service problem that occurred on November 12th, 2017.

AT&T Wireless

3.89 of 5 stars | 205 reviews
AT&T Wireless ReviewsAT&T Wireless's Phone NumberAll AT&T Wireless contact info

GetHuman-14909's AT&T Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AT&T Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AT&T Wireless in any way.

More AT&T Wireless Reviews

The worst. I was put on hold twice and didn't get to speak to a c...Agent was very polite, knowledgeable, and efficient. She answered...i tried calling about a collection bill can not get any response...They were updating their systems and could not help. How dumb is...It took two calls to solve my problem. The people I actually talk...Had a super nice man who was very knowledgeable. Told me about an...Spoke to a myriad of customer "help" agents. They would quickly...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!