Customer Service
Phone Number & Contact Information Customer Q & A About GetHuman

AT&T Wireless: The worst service I have ever experienced. The...

A AT&T Wireless customer review by GetHuman user ~Angry Steve from November 10th, 2017

Background on ~Angry Steve's case

GetHuman: ~Angry Steve - can you tell our other AT&T Wireless customers when your case took place?

~Angry Steve: Yes I can. It was middle of the night, on November 7th.

GetHuman: Did you reach out to AT&T Wireless, and if so, how?

~Angry Steve: I used the 800-331-0500 number I found for on the GetHuman AT&T Wireless customer phone number page I was on: AT&T Wireless Customer Service Phone Number

GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?

(Shows ~Angry Steve a list of common AT&T Wireless problems)

~Angry Steve: "Service or technical issue" was why I was trying to call.

~Angry Steve's review of AT&T Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Angry Steve: The worst service I have ever experienced. They move you from person to person and the voice quality is the worst ever once you get to India. They are a joke.

GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?

~Angry Steve: I'd give them a five out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Angry Steve: I'd give them a three out of five on communication.

GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?

~Angry Steve: For that I would say four out of five.

GetHuman: And finally- any advice for other AT&T Wireless customers?

~Angry Steve: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Angry Steve taken from his AT&T Wireless customer service problem that occurred on November 7th, 2017.

AT&T Wireless

3.89 of 5 stars | 205 reviews

AT&T Wireless Reviews AT&T Wireless's Phone Number All AT&T Wireless contact info

~Angry Steve's AT&T Wireless Review

Difficulty of finding help

5 out of 5 stars

Quality of communication

3 out of 5 stars

Timeliness and professionalism

4 out of 5 stars

Overall customer service rating

4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like AT&T Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with AT&T Wireless in any way.

More AT&T Wireless Reviews

I called customer service regarding a text from AT&T that I did n...The AT&T representatives did a great job at reviewing my account...Excellent service as usual. I have never had to wait more than a...I, (***) ***-****, have been with ATT since ****, but ATT could n...good experience overall - not a long wait and she helped resolve...Really nice, friendly guy - short wait, and he crunched numbers t...I had hardly any wait and the ladies I talked to were informative...

Was this page helpful?Needs work

Sharing is what powers GetHuman's free customer service contact information and tools. You can help!