AT&T Wireline: i have been calling at&t for ** min to ask a si...
A AT&T Wireline customer review by GetHuman user ~unsitifedcustomer from November 17th, 2017
Background on ~unsitifedcustomer's case
GetHuman: ~unsitifedcustomer - can you tell our other AT&T Wireline customers when your case took place?
~unsitifedcustomer: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to AT&T Wireline, and if so, how?
GetHuman: And which of these common AT&T Wireline customer issues best describes the reason you wanted to talk to them?
(Shows ~unsitifedcustomer a list of common AT&T Wireline problems)
~unsitifedcustomer: "None of those really matches why I wanted to call AT&T Wireline that day." was why I was trying to call.
~unsitifedcustomer's review of AT&T Wireline customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unsitifedcustomer: i have been calling at&t for ** min to ask a simple question. this is the worst service i have ever received. if you have any one capable of telephone customer service please have them call ***-***-**** i need to block numbers from calling me. if you have any one in your company who can read please call me asap linda harden
GetHuman: Let's quantify your experience contacting AT&T Wireline. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireline problem?
~unsitifedcustomer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unsitifedcustomer: I'd give them a two out of five on communication.
GetHuman: And what about AT&T Wireline's ability to quickly and effectively address your problem?
~unsitifedcustomer: For that I would say one out of five.
GetHuman: And finally- any advice for other AT&T Wireline customers?
~unsitifedcustomer: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unsitifedcustomer taken from his AT&T Wireline customer service problem that occurred on November 12th, 2017.
AT&T Wireline
1.80 of 5 stars | 2 reviews
~unsitifedcustomer's AT&T Wireline Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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