ATI Technologies: Had ATI on my computer when I bought it. Tried...
A ATI Technologies customer review by GetHuman user ~bobs from November 2nd, 2017
Background on ~bobs's case
GetHuman: ~bobs - can you tell our other ATI Technologies customers when your case took place?
~bobs: Yup. It was morning, on October 27th.
GetHuman: Did you reach out to ATI Technologies, and if so, how?
GetHuman: And which of these common ATI Technologies customer issues best describes the reason you wanted to talk to them?
(Shows ~bobs a list of common ATI Technologies problems)
~bobs: "Technical support" was why I was trying to call.
~bobs's review of ATI Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's ATI Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobs: Had ATI on my computer when I bought it. Tried to update...but I was asked to provide a ** letter "password" that I am not aware of. Went online to contact ATI.I am not willing to pay $** to ATI to provide the answer...why am I being charged for an answer? There is a sucker born every minute...I am not one!
GetHuman: Let's quantify your experience contacting ATI Technologies. On a scale of 1 to 5, how easy is it go get help on a ATI Technologies problem?
~bobs: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobs: I'd give them a one out of five on communication.
GetHuman: And what about ATI Technologies's ability to quickly and effectively address your problem?
~bobs: For that I would say one out of five.
GetHuman: And finally- any advice for other ATI Technologies customers?
~bobs: Call them early in the day or late. Don't forget any personal or account information you might need for ATI Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobs taken from his ATI Technologies customer service problem that occurred on October 27th, 2017.
ATI Technologies
1.00 of 5 stars | 4 reviews
~bobs's ATI Technologies Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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