Academicsuperstore.com: My call was cut off by a sales rep after trying...
A Academicsuperstore.com customer review by GetHuman user ~waxing_nostalgic from November 12th, 2017
Background on ~waxing_nostalgic's case
GetHuman: ~waxing_nostalgic - can you tell our other Academicsuperstore.com customers when your case took place?
~waxing_nostalgic: Sure. It was late at night, on November 7th.
GetHuman: Did you reach out to Academicsuperstore.com, and if so, how?
GetHuman: And which of these common Academicsuperstore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~waxing_nostalgic a list of common Academicsuperstore.com problems)
~waxing_nostalgic: "Complaint" was why I was trying to call.
~waxing_nostalgic's review of Academicsuperstore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Academicsuperstore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~waxing_nostalgic: My call was cut off by a sales rep after trying to communicate my name and email spelling about * times. Second sales rep re-directed me back to the website which still does not work-accent hard to understand. Third attempt was somewhat better but I still had a serious communication problem so I did not complete my order.
GetHuman: Let's quantify your experience contacting Academicsuperstore.com. On a scale of 1 to 5, how easy is it go get help on a Academicsuperstore.com problem?
~waxing_nostalgic: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~waxing_nostalgic: I'd give them a two out of five on communication.
GetHuman: And what about Academicsuperstore.com's ability to quickly and effectively address your problem?
~waxing_nostalgic: For that I would say one out of five.
GetHuman: And finally- any advice for other Academicsuperstore.com customers?
~waxing_nostalgic: Call them early in the day or late. Don't forget any personal or account information you might need for Academicsuperstore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~waxing_nostalgic taken from his Academicsuperstore.com customer service problem that occurred on November 7th, 2017.
Academicsuperstore.com
1.00 of 5 stars | 1 reviews
~waxing_nostalgic's Academicsuperstore.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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