Ace Ticket: didn't know bout how to tell if tickets from ti...

A Ace Ticket customer review by GetHuman user ~lindag from November 22nd, 2017

Background on ~lindag's case

GetHuman: ~lindag - can you tell our other Ace Ticket customers when your case took place?
~lindag: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Ace Ticket, and if so, how?
~lindag: I used the 800-697-3287 number I found for on the GetHuman Ace Ticket customer phone number page I was on: Ace Ticket Customer Service Phone Number
GetHuman: And which of these common Ace Ticket customer issues best describes the reason you wanted to talk to them?
(Shows ~lindag a list of common Ace Ticket problems)
~lindag: "None of those really matches why I wanted to call Ace Ticket that day." was why I was trying to call.

~lindag's review of Ace Ticket customer service

GetHuman: So how would you sum up your experience for GetHuman's Ace Ticket customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lindag: didn't know bout how to tell if tickets from ticketmaster were good or not...but was very nice...thank you :)
GetHuman: Let's quantify your experience contacting Ace Ticket. On a scale of 1 to 5, how easy is it go get help on a Ace Ticket problem?
~lindag: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lindag: I'd give them a five out of five on communication.
GetHuman: And what about Ace Ticket's ability to quickly and effectively address your problem?
~lindag: For that I would say five out of five.
GetHuman: And finally- any advice for other Ace Ticket customers?
~lindag: Call them early in the day or late. Don't forget any personal or account information you might need for Ace Ticket to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lindag taken from his Ace Ticket customer service problem that occurred on November 20th, 2017.

Ace Ticket

4.00 of 5 stars | 1 reviews

~lindag's Ace Ticket Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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