Acedepot.com: Ordered Panasonic cordless phone and received u...
A Acedepot.com customer review by GetHuman user ~r_gregory from November 19th, 2017
Background on ~r_gregory's case
GetHuman: ~r_gregory - can you tell our other Acedepot.com customers when your case took place?
~r_gregory: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Acedepot.com, and if so, how?
GetHuman: And which of these common Acedepot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~r_gregory a list of common Acedepot.com problems)
~r_gregory: "Change order" was why I was trying to call.
~r_gregory's review of Acedepot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Acedepot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~r_gregory: Ordered Panasonic cordless phone and received unit minus a number of accessories. Notified seller and the missing items were promptly shipped. On assembling the system it was discovered that the incorrect base unit was supplied. Seller again notified and promptly shipped the correct item. Though inconvenienced by the incidents, the seller compensated by the excellent customer service provided in resolving the issue to my satisfaction.
GetHuman: Let's quantify your experience contacting Acedepot.com. On a scale of 1 to 5, how easy is it go get help on a Acedepot.com problem?
~r_gregory: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~r_gregory: I'd give them a five out of five on communication.
GetHuman: And what about Acedepot.com's ability to quickly and effectively address your problem?
~r_gregory: For that I would say four out of five.
GetHuman: And finally- any advice for other Acedepot.com customers?
~r_gregory: Call them early in the day or late. Don't forget any personal or account information you might need for Acedepot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~r_gregory taken from his Acedepot.com customer service problem that occurred on November 12th, 2017.