Aceperfume.com: They only have an email for customer service, t...

A Aceperfume.com customer review by GetHuman user ~Brittany from November 7th, 2017

Background on ~Brittany's case

GetHuman: ~Brittany - can you tell our other Aceperfume.com customers when your case took place?
~Brittany: Yes I can. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Aceperfume.com, and if so, how?
~Brittany: I used a email I found on the GetHuman Aceperfume.com customer service contact info page: Contact Aceperfume.com Customer Service
GetHuman: And which of these common Aceperfume.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Brittany a list of common Aceperfume.com problems)
~Brittany: "Complaint" was why I was trying to contact.

~Brittany's review of Aceperfume.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Aceperfume.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brittany: They only have an email for customer service, they say you have to wait up to ** hrs for a response but i got one within * hours so i was pleased with that. My concerns were addressed and the end result was good. I will shop their site again.
GetHuman: Let's quantify your experience contacting Aceperfume.com. On a scale of 1 to 5, how easy is it go get help on a Aceperfume.com problem?
~Brittany: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brittany: I'd give them a five out of five on communication.
GetHuman: And what about Aceperfume.com's ability to quickly and effectively address your problem?
~Brittany: For that I would say five out of five.
GetHuman: And finally- any advice for other Aceperfume.com customers?
~Brittany: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Aceperfume.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brittany taken from his Aceperfume.com customer service problem that occurred on November 2nd, 2017.

Aceperfume.com

4.90 of 5 stars | 2 reviews

~Brittany's Aceperfume.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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