Acitydiscount.com: I went to the store to order a glass curved coo...
A Acitydiscount.com customer review by GetHuman user ~Lee from November 7th, 2017
Background on ~Lee's case
GetHuman: ~Lee - can you tell our other Acitydiscount.com customers when your case took place?
~Lee: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Acitydiscount.com, and if so, how?
GetHuman: And which of these common Acitydiscount.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lee a list of common Acitydiscount.com problems)
~Lee: "Overcharge/Strange charge" was why I was trying to call.
~Lee's review of Acitydiscount.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Acitydiscount.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lee: I went to the store to order a glass curved cooler, the sales rep Krista told me she has a ** inch cooler that will fit my space* she sent me an e-mail confirmation of the product, however I received a **inch item, Acitydiscount wants to charge me **% restocking fee. Christa is a LIAR and a dishonest individual, and gets full support from the management staff, I got scammed. They stuffed down my throat a product that I don't need and want me to pay to ship it back. The product is still in the crate it was delivered.The manager Mary Thomas e-mail me to insult my intelligence, as if I ordered a **inch item when pertinently know I have ** inches, ACITYDISCOUNT has NO RESPECT FOR THE PUBLIC.
GetHuman: Let's quantify your experience contacting Acitydiscount.com. On a scale of 1 to 5, how easy is it go get help on a Acitydiscount.com problem?
~Lee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lee: I'd give them a three out of five on communication.
GetHuman: And what about Acitydiscount.com's ability to quickly and effectively address your problem?
~Lee: For that I would say four out of five.
GetHuman: And finally- any advice for other Acitydiscount.com customers?
~Lee: Call them early in the day or late. Don't forget any personal or account information you might need for Acitydiscount.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lee taken from his Acitydiscount.com customer service problem that occurred on November 2nd, 2017.