Adidas: this was a slow service to pop up. I had to wai...
A Adidas customer review by GetHuman user ~Expert Service XX( from November 25th, 2017
Background on ~Expert Service XX('s case
GetHuman: ~Expert Service XX( - can you tell our other Adidas customers when your case took place?
~Expert Service XX(: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to Adidas, and if so, how?
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows ~Expert Service XX( a list of common Adidas problems)
~Expert Service XX(: "Refund a Charge" was why I was trying to call.
~Expert Service XX('s review of Adidas customer service
GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Expert Service XX(: this was a slow service to pop up. I had to wait around and sit doing nothing waiting for the darn thing to pop up. Since my house is pretty lame, I was just WAITING for the assistance expert, but NOTHING I repeat NOTHING showed up for an HOUR AND A HALF.*Thanks and I hope you have a nice day *(Because I didn't, I had to wait)
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
~Expert Service XX(: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Expert Service XX(: I'd give them a three out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
~Expert Service XX(: For that I would say one out of five.
GetHuman: And finally- any advice for other Adidas customers?
~Expert Service XX(: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Expert Service XX( taken from his Adidas customer service problem that occurred on November 21st, 2017.