Adobe Systems: There is no way to solve the flaw in adobe read...
A Adobe Systems customer review by GetHuman user ~Paul Lambert from November 23rd, 2017
Background on ~Paul Lambert's case
GetHuman: ~Paul Lambert - can you tell our other Adobe Systems customers when your case took place?
~Paul Lambert: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Adobe Systems, and if so, how?
GetHuman: And which of these common Adobe Systems customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul Lambert a list of common Adobe Systems problems)
~Paul Lambert: "Make a purchase" was why I was trying to call.
~Paul Lambert's review of Adobe Systems customer service
GetHuman: So how would you sum up your experience for GetHuman's Adobe Systems customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul Lambert: There is no way to solve the flaw in adobe reader ** for mac. It won't open most pdf files which is affecting my business.
GetHuman: Let's quantify your experience contacting Adobe Systems. On a scale of 1 to 5, how easy is it go get help on a Adobe Systems problem?
~Paul Lambert: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul Lambert: I'd give them a four out of five on communication.
GetHuman: And what about Adobe Systems's ability to quickly and effectively address your problem?
~Paul Lambert: For that I would say five out of five.
GetHuman: And finally- any advice for other Adobe Systems customers?
~Paul Lambert: Call them early in the day or late. Don't forget any personal or account information you might need for Adobe Systems to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul Lambert taken from his Adobe Systems customer service problem that occurred on November 14th, 2017.