Advance Info Services AIS-GSM: I cannot call this number from my AIS phone whi...
A Advance Info Services AIS-GSM customer review by GetHuman user ~dmz33 from November 14th, 2017
Background on ~dmz33's case
GetHuman: ~dmz33 - can you tell our other Advance Info Services AIS-GSM customers when your case took place?
~dmz33: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Advance Info Services AIS-GSM, and if so, how?
GetHuman: And which of these common Advance Info Services AIS-GSM customer issues best describes the reason you wanted to talk to them?
(Shows ~dmz33 a list of common Advance Info Services AIS-GSM problems)
~dmz33: "Overcharge/Strange charge" was why I was trying to call.
~dmz33's review of Advance Info Services AIS-GSM customer service
GetHuman: So how would you sum up your experience for GetHuman's Advance Info Services AIS-GSM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dmz33: I cannot call this number from my AIS phone while in India and I cannot get thru using the computer. I need to call AIS to cancel my "must use Airtel" when using the *** baht package that I purchased by SMS. I cannot connect to AirTel network, "Cannot connect, please try later"
GetHuman: Let's quantify your experience contacting Advance Info Services AIS-GSM. On a scale of 1 to 5, how easy is it go get help on a Advance Info Services AIS-GSM problem?
~dmz33: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dmz33: I'd give them a one out of five on communication.
GetHuman: And what about Advance Info Services AIS-GSM's ability to quickly and effectively address your problem?
~dmz33: For that I would say three out of five.
GetHuman: And finally- any advice for other Advance Info Services AIS-GSM customers?
~dmz33: Call them early in the day or late. Don't forget any personal or account information you might need for Advance Info Services AIS-GSM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dmz33 taken from his Advance Info Services AIS-GSM customer service problem that occurred on November 8th, 2017.
Advance Info Services AIS-GSM
1.50 of 5 stars | 2 reviews
~dmz33's Advance Info Services AIS-GSM Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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