Advanced Disposal: I will not use this company again. Each time t...

A Advanced Disposal customer review by GetHuman user ~Barbara from November 25th, 2017

Background on ~Barbara's case

GetHuman: ~Barbara - can you tell our other Advanced Disposal customers when your case took place?
~Barbara: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Advanced Disposal, and if so, how?
~Barbara: I used the 866-252-0458 number I found for on the GetHuman Advanced Disposal customer phone number page I was on: Advanced Disposal Customer Service Phone Number
GetHuman: And which of these common Advanced Disposal customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara a list of common Advanced Disposal problems)
~Barbara: "Replacement Part" was why I was trying to call.

~Barbara's review of Advanced Disposal customer service

GetHuman: So how would you sum up your experience for GetHuman's Advanced Disposal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara: I will not use this company again. Each time they pick up my garbage they leave it in middle of the driveway with the top off and rain fills can up. i have called about this and talked to manager and I even waited for them one morning and talked to the man myself. they continue leaving it in middle of the driveway with the top off. I do not recommend them.
GetHuman: Let's quantify your experience contacting Advanced Disposal. On a scale of 1 to 5, how easy is it go get help on a Advanced Disposal problem?
~Barbara: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara: I'd give them a one out of five on communication.
GetHuman: And what about Advanced Disposal's ability to quickly and effectively address your problem?
~Barbara: For that I would say four out of five.
GetHuman: And finally- any advice for other Advanced Disposal customers?
~Barbara: Call them early in the day or late. Don't forget any personal or account information you might need for Advanced Disposal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara taken from his Advanced Disposal customer service problem that occurred on November 23rd, 2017.

Advanced Disposal

2.00 of 5 stars | 28 reviews

~Barbara's Advanced Disposal Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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