Advanta Bank Corp.: Every time you call to Advanta, it goes to call...
A Advanta Bank Corp. customer review by GetHuman user ~AdvantaRipOff from October 23rd, 2017
Background on ~AdvantaRipOff's case
GetHuman: ~AdvantaRipOff - can you tell our other Advanta Bank Corp. customers when your case took place?
~AdvantaRipOff: Yeah. It was morning, on October 16th.
GetHuman: Did you reach out to Advanta Bank Corp., and if so, how?
GetHuman: And which of these common Advanta Bank Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~AdvantaRipOff a list of common Advanta Bank Corp. problems)
~AdvantaRipOff: "Complaint" was why I was trying to call.
~AdvantaRipOff's review of Advanta Bank Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's Advanta Bank Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AdvantaRipOff: Every time you call to Advanta, it goes to call center in India. I'm not against that per se. but I know many of them do fanastic job if proper service tools are available. In Advanta's case, they do not give authorization to approve on any matters.
GetHuman: Let's quantify your experience contacting Advanta Bank Corp.. On a scale of 1 to 5, how easy is it go get help on a Advanta Bank Corp. problem?
~AdvantaRipOff: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AdvantaRipOff: I'd give them a four out of five on communication.
GetHuman: And what about Advanta Bank Corp.'s ability to quickly and effectively address your problem?
~AdvantaRipOff: For that I would say one out of five.
GetHuman: And finally- any advice for other Advanta Bank Corp. customers?
~AdvantaRipOff: Call them early in the day or late. Don't forget any personal or account information you might need for Advanta Bank Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AdvantaRipOff taken from his Advanta Bank Corp. customer service problem that occurred on October 16th, 2017.
Advanta Bank Corp.
2.00 of 5 stars | 1 reviews
~AdvantaRipOff's Advanta Bank Corp. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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