Adventurerv.net: They threatened to "call the authorities on me...
A Adventurerv.net customer review by GetHuman user ~thenewbreed from November 11th, 2017
Background on ~thenewbreed's case
GetHuman: ~thenewbreed - can you tell our other Adventurerv.net customers when your case took place?
~thenewbreed: Sure. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Adventurerv.net, and if so, how?
GetHuman: And which of these common Adventurerv.net customer issues best describes the reason you wanted to talk to them?
(Shows ~thenewbreed a list of common Adventurerv.net problems)
~thenewbreed: "Make a purchase" was why I was trying to call.
~thenewbreed's review of Adventurerv.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Adventurerv.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thenewbreed: They threatened to "call the authorities on me" LOL...what a sad excuse of a company. When I did call them directly after the first email ticket, and asked for a supervisor I was told that one wasn't there to take my call. I did not opt to leave voice mail for the manager, I figure if they can't staff a manager in a call center I'm not having them call me back to wake me up (I work nights). The rep on the phone sounded like he was in India. The company is in Tennessee! Good old Tennessee American company farming out support to India, yet another one. When I asked about the company, the size of the company, approximately how many employees, how long they had been in business, he acted dumfounded and couldn't answer me. **I am VERY glad I didn't buy after doing more research and doing this ticket with them below. I have reported them to the BBB and the FTC.**ME:*Tue, Jun ** **** **:**am*Hi there,**Can you do any better on shipping cost for this item:**http:**www.adventurerv
GetHuman: Let's quantify your experience contacting Adventurerv.net. On a scale of 1 to 5, how easy is it go get help on a Adventurerv.net problem?
~thenewbreed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thenewbreed: I'd give them a two out of five on communication.
GetHuman: And what about Adventurerv.net's ability to quickly and effectively address your problem?
~thenewbreed: For that I would say three out of five.
GetHuman: And finally- any advice for other Adventurerv.net customers?
~thenewbreed: Call them early in the day or late. Don't forget any personal or account information you might need for Adventurerv.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thenewbreed taken from his Adventurerv.net customer service problem that occurred on November 5th, 2017.
Adventurerv.net
1.00 of 5 stars | 5 reviews
~thenewbreed's Adventurerv.net Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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