Agent001: Superb tech Support for Netgear router. Was up...
A Agent001 customer review by GetHuman user ~Karen D from November 19th, 2017
Background on ~Karen D's case
GetHuman: ~Karen D - can you tell our other Agent001 customers when your case took place?
~Karen D: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Agent001, and if so, how?
GetHuman: And which of these common Agent001 customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen D a list of common Agent001 problems)
~Karen D: "None of those really matches why I wanted to call Agent001 that day." was why I was trying to call.
~Karen D's review of Agent001 customer service
GetHuman: So how would you sum up your experience for GetHuman's Agent001 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen D: Superb tech Support for Netgear router. Was up on my iphone in less than * minutes and best they did it all remotely. wow
GetHuman: Let's quantify your experience contacting Agent001. On a scale of 1 to 5, how easy is it go get help on a Agent001 problem?
~Karen D: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen D: I'd give them a five out of five on communication.
GetHuman: And what about Agent001's ability to quickly and effectively address your problem?
~Karen D: For that I would say four out of five.
GetHuman: And finally- any advice for other Agent001 customers?
~Karen D: Call them early in the day or late. Don't forget any personal or account information you might need for Agent001 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karen D taken from his Agent001 customer service problem that occurred on November 16th, 2017.
Agent001
4.50 of 5 stars | 2 reviews
~Karen D's Agent001 Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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