AIR CANADA has a major problem if customers hav...
A Air Canada customer review by GetHuman user ~First and last A/C flight from November 21st, 2017
Background on ~First and last A/C flight's case
GetHuman: ~First and last A/C flight - can you tell our other Air Canada customers when your case took place?
~First and last A/C flight: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~First and last A/C flight a list of common Air Canada problems)
~First and last A/C flight: "Missing item" was why I was trying to call.
~First and last A/C flight's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~First and last A/C flight: AIR CANADA has a major problem if customers have to contact them this way..Thank GOD I found this site.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~First and last A/C flight: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~First and last A/C flight: I'd give them a five out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~First and last A/C flight: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~First and last A/C flight: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~First and last A/C flight taken from his Air Canada customer service problem that occurred on November 15th, 2017.