Air Canada: About * seconds. Tricky question about chromini...

A Air Canada customer review by GetHuman user ~Anonymou from November 23rd, 2017

Background on ~Anonymou's case

GetHuman: ~Anonymou - can you tell our other Air Canada customers when your case took place?
~Anonymou: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Air Canada, and if so, how?
~Anonymou: I used the 514-393-3333 number I found for on the GetHuman Air Canada customer phone number page I was on: Air Canada Customer Service Phone Number
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymou a list of common Air Canada problems)
~Anonymou: "Complaint About a Flight" was why I was trying to call.

~Anonymou's review of Air Canada customer service

GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymou: About * seconds. Tricky question about chrominid fly tackle as carry-on (tiny fish hooks). She didn't know and put me on hold for about a minute while she contacted someone who did. Very courteous and professional. BTW the flies have to be checked in.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Anonymou: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymou: I'd give them a five out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Anonymou: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Anonymou: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymou taken from his Air Canada customer service problem that occurred on November 22nd, 2017.

Air Canada

3.00 of 5 stars | 132 reviews

~Anonymou's Air Canada Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Air Canada, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Air Canada in any way.

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