Air Canada: Every time you call it's **-** minutes wait, so...
A Air Canada customer review by GetHuman user ~In Hell, Hate Air Canada from October 31st, 2017
Background on ~In Hell, Hate Air Canada's case
GetHuman: ~In Hell, Hate Air Canada - can you tell our other Air Canada customers when your case took place?
~In Hell, Hate Air Canada: Yeah. It was evening, on October 27th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~In Hell, Hate Air Canada a list of common Air Canada problems)
~In Hell, Hate Air Canada: "Flight delayed" was why I was trying to call.
~In Hell, Hate Air Canada's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~In Hell, Hate Air Canada: Every time you call it's **-** minutes wait, sometimes longer, rude French speakingguy hung up on me - told him I couldn't get boarding pass online...he just hung up. **:** pm Tuesday, July **, calling from LA
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~In Hell, Hate Air Canada: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~In Hell, Hate Air Canada: I'd give them a two out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~In Hell, Hate Air Canada: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~In Hell, Hate Air Canada: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~In Hell, Hate Air Canada taken from his Air Canada customer service problem that occurred on October 27th, 2017.