Air France: Did not want to help me instead send to call ot...
A Air France customer review by GetHuman user ~don't know what it is from November 19th, 2017
Background on ~don't know what it is's case
GetHuman: ~don't know what it is - can you tell our other Air France customers when your case took place?
~don't know what it is: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Air France, and if so, how?
GetHuman: And which of these common Air France customer issues best describes the reason you wanted to talk to them?
(Shows ~don't know what it is a list of common Air France problems)
~don't know what it is: "Baggage problem" was why I was trying to call.
~don't know what it is's review of Air France customer service
GetHuman: So how would you sum up your experience for GetHuman's Air France customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't know what it is: Did not want to help me instead send to call other numbers. *Representative name Maria and her supervisor Catharine
GetHuman: Let's quantify your experience contacting Air France. On a scale of 1 to 5, how easy is it go get help on a Air France problem?
~don't know what it is: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't know what it is: I'd give them a five out of five on communication.
GetHuman: And what about Air France's ability to quickly and effectively address your problem?
~don't know what it is: For that I would say two out of five.
GetHuman: And finally- any advice for other Air France customers?
~don't know what it is: Call them early in the day or late. Don't forget any personal or account information you might need for Air France to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't know what it is taken from his Air France customer service problem that occurred on November 16th, 2017.