AirBnB: If I could go below ****, I would. Never using...
A AirBnB customer review by GetHuman user ~A Really Pissed Off Ex-User of from November 27th, 2017
Background on ~A Really Pissed Off Ex-User of's case
GetHuman: ~A Really Pissed Off Ex-User of - can you tell our other AirBnB customers when your case took place?
~A Really Pissed Off Ex-User of: Yes. It was afternoon, on November 26th.
GetHuman: Did you reach out to AirBnB, and if so, how?
~A Really Pissed Off Ex-User of: I used the 855-424-7262 number I found for on the GetHuman AirBnB customer phone number page I was on: AirBnB Customer Service Phone Number
GetHuman: And which of these common AirBnB customer issues best describes the reason you wanted to talk to them?
Shows ~A Really Pissed Off Ex-User of a list of common AirBnB problems
~A Really Pissed Off Ex-User of: "Technical support" was why I was trying to call.
~A Really Pissed Off Ex-User of's review of AirBnB customer service
GetHuman: So how would you sum up your experience for GetHuman's AirBnB customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A Really Pissed Off Ex-User of: If I could go below ****, I would. Never using Airbnb again. I'm done. I'll go book on Home Away or VRBO.
GetHuman: Let's quantify your experience contacting AirBnB. On a scale of 1 to 5, how easy is it go get help on a AirBnB problem?
~A Really Pissed Off Ex-User of: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A Really Pissed Off Ex-User of: I'd give them a two out of five on communication.
GetHuman: And what about AirBnB's ability to quickly and effectively address your problem?
~A Really Pissed Off Ex-User of: For that I would say five out of five.
GetHuman: And finally- any advice for other AirBnB customers?
~A Really Pissed Off Ex-User of: Call them early in the day or late. Don't forget any personal or account information you might need for AirBnB to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A Really Pissed Off Ex-User of taken from his AirBnB customer service problem that occurred on November 26th, 2017.
3.69 of 5 stars | 916 reviewsAirBnB ReviewsAirBnB's Phone NumberAll AirBnB contact infoGeneral AirBnB customer service info
~A Really Pissed Off Ex-User of's AirBnB Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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