All-Clad: second to none service????? Who are they kiddi...

A All-Clad customer review by GetHuman user ~anonymous from November 25th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other All-Clad customers when your case took place?
~anonymous: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to All-Clad, and if so, how?
~anonymous: I used the 800-255-2523 number I found for on the GetHuman All-Clad customer phone number page I was on: All-Clad Customer Service Phone Number
GetHuman: And which of these common All-Clad customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common All-Clad problems)
~anonymous: "Change order" was why I was trying to call.

~anonymous's review of All-Clad customer service

GetHuman: So how would you sum up your experience for GetHuman's All-Clad customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: second to none service????? Who are they kidding......horrible service and would NEVER get this cookware again..
GetHuman: Let's quantify your experience contacting All-Clad. On a scale of 1 to 5, how easy is it go get help on a All-Clad problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about All-Clad's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other All-Clad customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for All-Clad to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his All-Clad customer service problem that occurred on November 23rd, 2017.

All-Clad

1.00 of 5 stars | 5 reviews

~anonymous's All-Clad Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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