All4cellular.com: I could have given A*C a "* out of *: Excellent...
A All4cellular.com customer review by GetHuman user ~Maclo from November 28th, 2017
Background on ~Maclo's case
GetHuman: ~Maclo - can you tell our other All4cellular.com customers when your case took place?
~Maclo: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to All4cellular.com, and if so, how?
GetHuman: And which of these common All4cellular.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Maclo a list of common All4cellular.com problems)
~Maclo: "Change order" was why I was trying to call.
~Maclo's review of All4cellular.com customer service
GetHuman: So how would you sum up your experience for GetHuman's All4cellular.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maclo: I could have given A*C a "* out of *: Excellent" rating on the Quality of Service but because it took me * or * call and a total of about ** minutes for somebody to pickup my call. I called that many times because after I was placed on hold for about **-** minutes then an agent would pickup the call and right away hanged. I was about to finally give up but decided to give them one last chance to take my order and it worked that time.
GetHuman: Let's quantify your experience contacting All4cellular.com. On a scale of 1 to 5, how easy is it go get help on a All4cellular.com problem?
~Maclo: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maclo: I'd give them a four out of five on communication.
GetHuman: And what about All4cellular.com's ability to quickly and effectively address your problem?
~Maclo: For that I would say three out of five.
GetHuman: And finally- any advice for other All4cellular.com customers?
~Maclo: Call them early in the day or late. Don't forget any personal or account information you might need for All4cellular.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maclo taken from his All4cellular.com customer service problem that occurred on November 23rd, 2017.