Allconnect: The movies always skip

A Allconnect customer review by GetHuman user GetHuman-travisjo from December 6th, 2017

Background on GetHuman-travisjo's case

GetHuman: GetHuman-travisjo - can you tell our other Allconnect customers when your case took place?
GetHuman-travisjo: Yes. It was afternoon, on November 26th.
GetHuman: Did you reach out to Allconnect, and if so, how?
GetHuman-travisjo: I used the 800-255-2666 number I found for on the GetHuman Allconnect customer phone number page I was on: Allconnect Customer Service Phone Number
GetHuman: And which of these common Allconnect customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-travisjo a list of common Allconnect problems)
GetHuman-travisjo: "Service problem" was why I was trying to call.

GetHuman-travisjo's review of Allconnect customer service

GetHuman: So how would you sum up your experience for GetHuman's Allconnect customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-travisjo: The movies always skip
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-travisjo: The movies won't play smoothly
GetHuman: Let's quantify your experience contacting Allconnect. On a scale of 1 to 5, how easy is it go get help on a Allconnect problem?
GetHuman-travisjo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-travisjo: I'd give them a two out of five on communication.
GetHuman: And what about Allconnect's ability to quickly and effectively address your problem?
GetHuman-travisjo: For that I would say one out of five.
GetHuman: And finally- any advice for other Allconnect customers?
GetHuman-travisjo: Call them early in the day or late. Don't forget any personal or account information you might need for Allconnect to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-travisjo taken from his Allconnect customer service problem that occurred on November 26th, 2017.


-1.00 of 5 stars | 38 reviews

GetHuman-travisjo's Allconnect Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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