Allegiance Communications: My noted wait time was the **th caller and * mi...
A Allegiance Communications customer review by GetHuman user GetHuman-205092 from November 6th, 2017
Background on GetHuman-205092's case
GetHuman: GetHuman-205092 - can you tell our other Allegiance Communications customers when your case took place?
GetHuman-205092: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Allegiance Communications, and if so, how?
GetHuman: And which of these common Allegiance Communications customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-205092 a list of common Allegiance Communications problems)
GetHuman-205092: "Service problem" was why I was trying to call.
GetHuman-205092's review of Allegiance Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiance Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-205092: My noted wait time was the **th caller and * minutes. It counted down to * minute *th caller then suddenly my wait was * minutes. What the heck type of count down is that? I didn't know if my call would ever be received. This is not the first time they have not answered my call. The first time I ended up going to satellite. All I had was a question about office hours since they don't post it on their door or website.
GetHuman: Let's quantify your experience contacting Allegiance Communications. On a scale of 1 to 5, how easy is it go get help on a Allegiance Communications problem?
GetHuman-205092: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-205092: I'd give them a three out of five on communication.
GetHuman: And what about Allegiance Communications's ability to quickly and effectively address your problem?
GetHuman-205092: For that I would say four out of five.
GetHuman: And finally- any advice for other Allegiance Communications customers?
GetHuman-205092: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Allegiance Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-205092 taken from his Allegiance Communications customer service problem that occurred on October 29th, 2017.