Allegiant: Allegient Air is known for having cheap flights...
A Allegiant customer review by GetHuman user GetHuman-49065 from November 24th, 2017
Background on GetHuman-49065's case
GetHuman: GetHuman-49065 - can you tell our other Allegiant customers when your case took place?
GetHuman-49065: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49065 a list of common Allegiant problems)
GetHuman-49065: "Make a booking" was why I was trying to call.
GetHuman-49065's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49065: Allegient Air is known for having cheap flights, however, our flights were $*** a person. That is not cheap. We are nickeled and dimes for every little perk. I get it. If I don't want the perk I don't have to pay for it! But when my husband gets in a serious, almost fatal accident, is laid up in the hospital and has orders that he can not fly again for four months, we can't even get a voucher??? You guys keep our $*** while we suffer and bc it's a high travel weekend, you'll book those exact seats and get paid twice on them basically stealing our money! And all you can say is that you don't have a medical emergency policy. Way to go with the customer service Allegient!! When I told the guy I wasn't going to accept his answer and to please connect me with his supervisor, HE HUNG UP ON ME! I was not rude. I didn't even raise my voice or use inappropriate words. It's not like we decided to not go, we CAN'T go!! Yes I am extremely upset that I am losing out on $*** while a big company ca
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
GetHuman-49065: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49065: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
GetHuman-49065: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
GetHuman-49065: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49065 taken from his Allegiant customer service problem that occurred on November 18th, 2017.