Allegiant: Called first day and tried for four hours.**nd...
A Allegiant customer review by GetHuman user ~very upset from November 15th, 2017
Background on ~very upset's case
GetHuman: ~very upset - can you tell our other Allegiant customers when your case took place?
~very upset: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~very upset a list of common Allegiant problems)
~very upset: "Baggage Problem" was why I was trying to call.
~very upset's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very upset: Called first day and tried for four hours.**nd day called throuout the day at ease ** time no answer. The computer booked wrong date for departure, and was emailed could take ** days to correct, my flight is ** days. What a joke!!!
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~very upset: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very upset: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~very upset: For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~very upset: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very upset taken from his Allegiant customer service problem that occurred on November 11th, 2017.