Allegiant: Connie waited on me. She helped me with all my...

A Allegiant customer review by GetHuman user ~Going home from November 27th, 2017

Background on ~Going home's case

GetHuman: ~Going home - can you tell our other Allegiant customers when your case took place?
~Going home: Yes I can. It was evening, on November 26th.
GetHuman: Did you reach out to Allegiant, and if so, how?
~Going home: I used the 702-505-8888 number I found for on the GetHuman Allegiant customer phone number page I was on: Allegiant Customer Service Phone Number
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Going home a list of common Allegiant problems)
~Going home: "Flight Inquiry" was why I was trying to call.

~Going home's review of Allegiant customer service

GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Going home: Connie waited on me. She helped me with all my questions, spoke legible English, and was friendly. The wait was long, but worth it.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Going home: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Going home: I'd give them a three out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Going home: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Going home: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Going home taken from his Allegiant customer service problem that occurred on November 26th, 2017.

Allegiant

1.68 of 5 stars | 895 reviews

~Going home's Allegiant Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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