Allegiant: I bought the new flex ticket*Could not get ahol...
A Allegiant customer review by GetHuman user ~Lynn Schmidt from November 19th, 2017
Background on ~Lynn Schmidt's case
GetHuman: ~Lynn Schmidt - can you tell our other Allegiant customers when your case took place?
~Lynn Schmidt: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynn Schmidt a list of common Allegiant problems)
~Lynn Schmidt: "Change Ticket Info" was why I was trying to call.
~Lynn Schmidt's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynn Schmidt: I bought the new flex ticket*Could not get ahold of anyone to change my flight horrible just horrible*Left families stranded at Mesa gateway * hours! Trying to get to Oskland
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Lynn Schmidt: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynn Schmidt: I'd give them a two out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Lynn Schmidt: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Lynn Schmidt: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynn Schmidt taken from his Allegiant customer service problem that occurred on November 9th, 2017.