Allegiant: I must have called during a lull. I only waited...
A Allegiant customer review by GetHuman user ~Choirmom 220 from November 17th, 2017
Background on ~Choirmom 220's case
GetHuman: ~Choirmom 220 - can you tell our other Allegiant customers when your case took place?
~Choirmom 220: Yup. It was late at night, on November 9th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Choirmom 220 a list of common Allegiant problems)
~Choirmom 220: "Special Request" was why I was trying to call.
~Choirmom 220's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Choirmom 220: I must have called during a lull. I only waited * minutes and had an extremely helpful, personable agent. (I called Thursday night.)
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Choirmom 220: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Choirmom 220: I'd give them a two out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Choirmom 220: For that I would say three out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Choirmom 220: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Choirmom 220 taken from his Allegiant customer service problem that occurred on November 9th, 2017.