Allegiant: The person I spoke to was not authorized to mak...
A Allegiant customer review by GetHuman user ~not pleased from November 20th, 2017
Background on ~not pleased's case
GetHuman: ~not pleased - can you tell our other Allegiant customers when your case took place?
~not pleased: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~not pleased a list of common Allegiant problems)
~not pleased: "Frequent flyer program" was why I was trying to call.
~not pleased's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not pleased: The person I spoke to was not authorized to make the changes I was requesting, nor could she tell me who I needed to speak with.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~not pleased: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not pleased: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~not pleased: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~not pleased: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not pleased taken from his Allegiant customer service problem that occurred on November 18th, 2017.