Allegiant: Waited forever (it seemed) to try and find * lo...
A Allegiant customer review by GetHuman user ~Unhappy traveler from November 16th, 2017
Background on ~Unhappy traveler's case
GetHuman: ~Unhappy traveler - can you tell our other Allegiant customers when your case took place?
~Unhappy traveler: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy traveler a list of common Allegiant problems)
~Unhappy traveler: "Baggage Problem" was why I was trying to call.
~Unhappy traveler's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy traveler: Waited forever (it seemed) to try and find * lost bags. The person said they would help but nothing has happened. The price is cheap but the service is non-existent.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Unhappy traveler: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy traveler: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Unhappy traveler: For that I would say four out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Unhappy traveler: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy traveler taken from his Allegiant customer service problem that occurred on November 7th, 2017.