Allegiant: awesome. answered questions regarding diabetic...
A Allegiant customer review by GetHuman user ~new grandmother from November 21st, 2017
Background on ~new grandmother's case
GetHuman: ~new grandmother - can you tell our other Allegiant customers when your case took place?
~new grandmother: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~new grandmother a list of common Allegiant problems)
~new grandmother: "Special Request" was why I was trying to call.
~new grandmother's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~new grandmother: awesome. answered questions regarding diabetic supplies as carry on, ie no charge and what type of cold packs to use for insulin.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~new grandmother: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~new grandmother: I'd give them a five out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~new grandmother: For that I would say four out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~new grandmother: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~new grandmother taken from his Allegiant customer service problem that occurred on November 13th, 2017.