Allergan, Inc.: Got a Customer Service Person. Did not underst...
A Allergan, Inc. customer review by GetHuman user ~ldyjan530 from November 11th, 2017
Background on ~ldyjan530's case
GetHuman: ~ldyjan530 - can you tell our other Allergan, Inc. customers when your case took place?
~ldyjan530: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Allergan, Inc., and if so, how?
GetHuman: And which of these common Allergan, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~ldyjan530 a list of common Allergan, Inc. problems)
~ldyjan530: "None of those really matches why I wanted to call Allergan, Inc. that day." was why I was trying to call.
~ldyjan530's review of Allergan, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Allergan, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ldyjan530: Got a Customer Service Person. Did not understand what I wanted. Put me on hole while she tryed to get me through to the Restasis Dept Never got connected. Hung up after ** minutes.
GetHuman: Let's quantify your experience contacting Allergan, Inc.. On a scale of 1 to 5, how easy is it go get help on a Allergan, Inc. problem?
~ldyjan530: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ldyjan530: I'd give them a five out of five on communication.
GetHuman: And what about Allergan, Inc.'s ability to quickly and effectively address your problem?
~ldyjan530: For that I would say three out of five.
GetHuman: And finally- any advice for other Allergan, Inc. customers?
~ldyjan530: Call them early in the day or late. Don't forget any personal or account information you might need for Allergan, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ldyjan530 taken from his Allergan, Inc. customer service problem that occurred on November 10th, 2017.