Alltel Wireless: I AM SICK OF PAYING FOR SERVICE THAT DOESN'T WO...
A Alltel Wireless customer review by GetHuman user ~pdoffjules from November 13th, 2017
Background on ~pdoffjules's case
GetHuman: ~pdoffjules - can you tell our other Alltel Wireless customers when your case took place?
~pdoffjules: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Alltel Wireless, and if so, how?
GetHuman: And which of these common Alltel Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~pdoffjules a list of common Alltel Wireless problems)
~pdoffjules: "Cancel service" was why I was trying to call.
~pdoffjules's review of Alltel Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Alltel Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pdoffjules: I AM SICK OF PAYING FOR SERVICE THAT DOESN'T WORK, MY PHONE DOESN'T RING *** THE TIME AND I DON'T WANT A DATA PACKAGE ON THERE, ALLTEL SCREWS OVER THEIR CUSTOMERS AND DOESN'T TELL THE TRUTH ABOUT THEIR PACKAGES WHEN YOU BUY THEIR PHONES. I WILL DEFINITELY BECOME A VERIZON CUSTOMER
GetHuman: Let's quantify your experience contacting Alltel Wireless. On a scale of 1 to 5, how easy is it go get help on a Alltel Wireless problem?
~pdoffjules: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pdoffjules: I'd give them a one out of five on communication.
GetHuman: And what about Alltel Wireless's ability to quickly and effectively address your problem?
~pdoffjules: For that I would say one out of five.
GetHuman: And finally- any advice for other Alltel Wireless customers?
~pdoffjules: Call them early in the day or late. Don't forget any personal or account information you might need for Alltel Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pdoffjules taken from his Alltel Wireless customer service problem that occurred on November 4th, 2017.