Allvetmed.com: No one responds*resolves problems to calls or e...
A Allvetmed.com customer review by GetHuman user ~Vicki Schubring from November 11th, 2017
Background on ~Vicki Schubring's case
GetHuman: ~Vicki Schubring - can you tell our other Allvetmed.com customers when your case took place?
~Vicki Schubring: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Allvetmed.com, and if so, how?
GetHuman: And which of these common Allvetmed.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Vicki Schubring a list of common Allvetmed.com problems)
~Vicki Schubring: "Cancel order" was why I was trying to call.
~Vicki Schubring's review of Allvetmed.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Allvetmed.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vicki Schubring: No one responds*resolves problems to calls or emails. I've waited over * weeks for * presciptions which my older dog is in dire need of running out and this company doesn't have a clue how to fill after my Vet made contact the day after placing the order. They claim it was sent to shipping & still was never shipped being I live in the same state as the company resides in. Terrible customer service. Can never reach by phone. Leave message to return calls which they never return. Goe elsewhere if you need Pet prescriptions. This is not a reliable mail service.
GetHuman: Let's quantify your experience contacting Allvetmed.com. On a scale of 1 to 5, how easy is it go get help on a Allvetmed.com problem?
~Vicki Schubring: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vicki Schubring: I'd give them a two out of five on communication.
GetHuman: And what about Allvetmed.com's ability to quickly and effectively address your problem?
~Vicki Schubring: For that I would say three out of five.
GetHuman: And finally- any advice for other Allvetmed.com customers?
~Vicki Schubring: Call them early in the day or late. Don't forget any personal or account information you might need for Allvetmed.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vicki Schubring taken from his Allvetmed.com customer service problem that occurred on November 2nd, 2017.