Alside: Lori was able to quickly get the answers I need...
A Alside customer review by GetHuman user ~beepbeep from November 16th, 2017
Background on ~beepbeep's case
GetHuman: ~beepbeep - can you tell our other Alside customers when your case took place?
~beepbeep: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to Alside, and if so, how?
GetHuman: And which of these common Alside customer issues best describes the reason you wanted to talk to them?
(Shows ~beepbeep a list of common Alside problems)
~beepbeep: "Returns" was why I was trying to call.
~beepbeep's review of Alside customer service
GetHuman: So how would you sum up your experience for GetHuman's Alside customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beepbeep: Lori was able to quickly get the answers I needed on my order. I had no wait time whatsoever and had all the information I needed within * minutes. Very good customer service!
GetHuman: Let's quantify your experience contacting Alside. On a scale of 1 to 5, how easy is it go get help on a Alside problem?
~beepbeep: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beepbeep: I'd give them a three out of five on communication.
GetHuman: And what about Alside's ability to quickly and effectively address your problem?
~beepbeep: For that I would say four out of five.
GetHuman: And finally- any advice for other Alside customers?
~beepbeep: Call them early in the day or late. Don't forget any personal or account information you might need for Alside to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beepbeep taken from his Alside customer service problem that occurred on November 9th, 2017.
Alside
5.00 of 5 stars | 1 reviews
~beepbeep's Alside Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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