Altria Group, Inc.: I asked for phone number to reach workers comp...
A Altria Group, Inc. customer review by GetHuman user GetHuman-311621 from November 22nd, 2017
Background on GetHuman-311621's case
GetHuman: GetHuman-311621 - can you tell our other Altria Group, Inc. customers when your case took place?
GetHuman-311621: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Altria Group, Inc., and if so, how?
GetHuman: And which of these common Altria Group, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311621 a list of common Altria Group, Inc. problems)
GetHuman-311621: "Where to buy" was why I was trying to call.
GetHuman-311621's review of Altria Group, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Altria Group, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311621: I asked for phone number to reach workers comp office. The number I was given went to a marketing call center. I called back and got the same humber
GetHuman: Let's quantify your experience contacting Altria Group, Inc.. On a scale of 1 to 5, how easy is it go get help on a Altria Group, Inc. problem?
GetHuman-311621: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311621: I'd give them a five out of five on communication.
GetHuman: And what about Altria Group, Inc.'s ability to quickly and effectively address your problem?
GetHuman-311621: For that I would say two out of five.
GetHuman: And finally- any advice for other Altria Group, Inc. customers?
GetHuman-311621: Call them early in the day or late. Don't forget any personal or account information you might need for Altria Group, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311621 taken from his Altria Group, Inc. customer service problem that occurred on November 17th, 2017.
Altria Group, Inc.
4.00 of 5 stars | 1 reviews
GetHuman-311621's Altria Group, Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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