Amazon Germany: My item is not delivered
A Amazon Germany customer review by GetHuman user GetHuman50856 from December 8th, 2017
Background on GetHuman50856's case
GetHuman: GetHuman50856 - can you tell our other Amazon Germany customers when your case took place?
GetHuman50856: Yes I can. It was morning, on December 5th.
GetHuman: Did you reach out to Amazon Germany, and if so, how?
GetHuman: And which of these common Amazon Germany customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman50856 a list of common Amazon Germany problems)
GetHuman50856: "Cancel Order" was why I was trying to call.
GetHuman50856's review of Amazon Germany customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon Germany customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman50856: My item is not delivered
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman50856: item not delivered
GetHuman: Let's quantify your experience contacting Amazon Germany. On a scale of 1 to 5, how easy is it go get help on a Amazon Germany problem?
GetHuman50856: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman50856: I'd give them a one out of five on communication.
GetHuman: And what about Amazon Germany's ability to quickly and effectively address your problem?
GetHuman50856: For that I would say one out of five.
GetHuman: And finally- any advice for other Amazon Germany customers?
GetHuman50856: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Germany to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman50856 taken from his Amazon Germany customer service problem that occurred on December 5th, 2017.
Amazon Germany
-1.00 of 5 stars | 28 reviews
GetHuman50856's Amazon Germany Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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