Amazon Logistics: waited in for parcel,left instructions to ring...

A Amazon Logistics customer review by GetHuman user GetHuman-dufty from December 8th, 2017

Background on GetHuman-dufty's case

GetHuman: GetHuman-dufty - can you tell our other Amazon Logistics customers when your case took place?
GetHuman-dufty: Yeah. It was middle of the night, on December 4th.
GetHuman: Did you reach out to Amazon Logistics, and if so, how?
GetHuman-dufty: I used a help page I found on the GetHuman Amazon Logistics customer service contact info page: Contact Amazon Logistics Customer Service
GetHuman: And which of these common Amazon Logistics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dufty a list of common Amazon Logistics problems)
GetHuman-dufty: "None of those really matches why I wanted to contact Amazon Logistics that day." was why I was trying to contact.

GetHuman-dufty's review of Amazon Logistics customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon Logistics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dufty: waited in for parcel,left instructions to ring twice,only rang once then left
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-dufty: need contents today if possible
GetHuman: Let's quantify your experience contacting Amazon Logistics. On a scale of 1 to 5, how easy is it go get help on a Amazon Logistics problem?
GetHuman-dufty: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dufty: I'd give them a one out of five on communication.
GetHuman: And what about Amazon Logistics's ability to quickly and effectively address your problem?
GetHuman-dufty: For that I would say one out of five.
GetHuman: And finally- any advice for other Amazon Logistics customers?
GetHuman-dufty: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Amazon Logistics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dufty taken from his Amazon Logistics customer service problem that occurred on December 4th, 2017.

Amazon Logistics

-1.00 of 5 stars | 25 reviews

GetHuman-dufty's Amazon Logistics Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Amazon Logistics, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Amazon Logistics in any way.

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