Amazon: THEY CANT GET THE PASSWARD TO WORKAND WE DONT U...
A Amazon customer review by GetHuman user ~honey bear from November 20th, 2017
Background on ~honey bear's case
GetHuman: ~honey bear - can you tell our other Amazon customers when your case took place?
~honey bear: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~honey bear a list of common Amazon problems)
~honey bear: "Dispute a Charge" was why I was trying to call.
~honey bear's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~honey bear: THEY CANT GET THE PASSWARD TO WORKAND WE DONT UNDERSTAND WHY WE CHANGED IT * TIMES AND IT STILL DONT WORK P.S. MAY BE YOU DONT WANT MY BUSNESS
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~honey bear: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~honey bear: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~honey bear: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~honey bear: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~honey bear taken from his Amazon customer service problem that occurred on November 14th, 2017.