AmeriGlide: The stair lift constantly runs rough on the rai...
A AmeriGlide customer review by GetHuman user GetHuman40464 from December 7th, 2017
Background on GetHuman40464's case
GetHuman: GetHuman40464 - can you tell our other AmeriGlide customers when your case took place?
GetHuman40464: Yeah. It was afternoon, on November 29th.
GetHuman: Did you reach out to AmeriGlide, and if so, how?
GetHuman: And which of these common AmeriGlide customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman40464 a list of common AmeriGlide problems)
GetHuman40464: "Complaint" was why I was trying to call.
GetHuman40464's review of AmeriGlide customer service
GetHuman: So how would you sum up your experience for GetHuman's AmeriGlide customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman40464: The stair lift constantly runs rough on the rail* always tripping the cable. I am constantly having to reset.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman40464: IT does not travel the rail smoothly. Always "tripping" up
GetHuman: Let's quantify your experience contacting AmeriGlide. On a scale of 1 to 5, how easy is it go get help on a AmeriGlide problem?
GetHuman40464: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman40464: I'd give them a three out of five on communication.
GetHuman: And what about AmeriGlide's ability to quickly and effectively address your problem?
GetHuman40464: For that I would say two out of five.
GetHuman: And finally- any advice for other AmeriGlide customers?
GetHuman40464: Call them early in the day or late. Don't forget any personal or account information you might need for AmeriGlide to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman40464 taken from his AmeriGlide customer service problem that occurred on November 29th, 2017.
AmeriGlide
1.00 of 5 stars | 1 reviews
GetHuman40464's AmeriGlide Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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