AmeriMark.com: trying getting off my chargecard butthey have m...

A AmeriMark.com customer review by GetHuman user ~eve from November 15th, 2017

Background on ~eve's case

GetHuman: ~eve - can you tell our other AmeriMark.com customers when your case took place?
~eve: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to AmeriMark.com, and if so, how?
~eve: I used the 877-268-9594 number I found for on the GetHuman AmeriMark.com customer phone number page I was on: AmeriMark.com Customer Service Phone Number
GetHuman: And which of these common AmeriMark.com customer issues best describes the reason you wanted to talk to them?
(Shows ~eve a list of common AmeriMark.com problems)
~eve: "Change order" was why I was trying to call.

~eve's review of AmeriMark.com customer service

GetHuman: So how would you sum up your experience for GetHuman's AmeriMark.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eve: trying getting off my chargecard butthey have me charge twice for * bag one was damage took it off then turn around charge me twicewill take it off but i never buy againfrom them
GetHuman: Let's quantify your experience contacting AmeriMark.com. On a scale of 1 to 5, how easy is it go get help on a AmeriMark.com problem?
~eve: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eve: I'd give them a three out of five on communication.
GetHuman: And what about AmeriMark.com's ability to quickly and effectively address your problem?
~eve: For that I would say five out of five.
GetHuman: And finally- any advice for other AmeriMark.com customers?
~eve: Call them early in the day or late. Don't forget any personal or account information you might need for AmeriMark.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eve taken from his AmeriMark.com customer service problem that occurred on November 7th, 2017.

AmeriMark.com

3.50 of 5 stars | 14 reviews

~eve's AmeriMark.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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