America's Test Kitchen: They've ben billin gus continuously even though...
A America's Test Kitchen customer review by GetHuman user GetHuman-164110 from November 25th, 2017
Background on GetHuman-164110's case
GetHuman: GetHuman-164110 - can you tell our other America's Test Kitchen customers when your case took place?
GetHuman-164110: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to America's Test Kitchen, and if so, how?
GetHuman: And which of these common America's Test Kitchen customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-164110 a list of common America's Test Kitchen problems)
GetHuman-164110: "None of those really matches why I wanted to call America's Test Kitchen that day." was why I was trying to call.
GetHuman-164110's review of America's Test Kitchen customer service
GetHuman: So how would you sum up your experience for GetHuman's America's Test Kitchen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-164110: They've ben billin gus continuously even though we've asked them to stop repeatedly. DO NOT sign up for automatic renewal - they refuse to let you opt out, and will bill you forever, no matter how many times you tell them not to. Why this isn't illegal is a mystery.
GetHuman: Let's quantify your experience contacting America's Test Kitchen. On a scale of 1 to 5, how easy is it go get help on a America's Test Kitchen problem?
GetHuman-164110: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-164110: I'd give them a five out of five on communication.
GetHuman: And what about America's Test Kitchen's ability to quickly and effectively address your problem?
GetHuman-164110: For that I would say two out of five.
GetHuman: And finally- any advice for other America's Test Kitchen customers?
GetHuman-164110: Call them early in the day or late. Don't forget any personal or account information you might need for America's Test Kitchen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-164110 taken from his America's Test Kitchen customer service problem that occurred on November 16th, 2017.
America's Test Kitchen
3.00 of 5 stars | 6 reviews
GetHuman-164110's America's Test Kitchen Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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