I purchased Country Life-Max-Hair-Mazimized...

A customer review by GetHuman user ~Tony 649 from November 17th, 2017

Background on ~Tony 649's case

GetHuman: ~Tony 649 - can you tell our other customers when your case took place?
~Tony 649: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to, and if so, how?
~Tony 649: I used the 718-204-7211 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Tony 649 a list of common problems)
~Tony 649: "Make an order" was why I was trying to call.

~Tony 649's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tony 649: I purchased Country Life-Max-Hair-Mazimized, ** tab. Customer * ***-*******-*******. I recieved the shipment and one of the bottles was broken. They will not replace the broken bottle. They told me to text a picture of the broken bottle and they will still not replace it. Would not let me speak to a supervisior and hung up on me
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Tony 649: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tony 649: I'd give them a two out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Tony 649: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
~Tony 649: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tony 649 taken from his customer service problem that occurred on November 9th, 2017.

1.00 of 5 stars | 12 reviews

~Tony 649's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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