American Express - Personal Savings: This is worst service the online Bank could off...
A American Express - Personal Savings customer review by GetHuman user ~AmEx_Person_bank_worst_custome from November 17th, 2017
Background on ~AmEx_Person_bank_worst_custome's case
GetHuman: ~AmEx_Person_bank_worst_custome - can you tell our other American Express - Personal Savings customers when your case took place?
~AmEx_Person_bank_worst_custome: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to American Express - Personal Savings, and if so, how?
GetHuman: And which of these common American Express - Personal Savings customer issues best describes the reason you wanted to talk to them?
(Shows ~AmEx_Person_bank_worst_custome a list of common American Express - Personal Savings problems)
~AmEx_Person_bank_worst_custome: "Setup an account" was why I was trying to call.
~AmEx_Person_bank_worst_custome's review of American Express - Personal Savings customer service
GetHuman: So how would you sum up your experience for GetHuman's American Express - Personal Savings customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AmEx_Person_bank_worst_custome: This is worst service the online Bank could offer! I just wanted to unlock account but could not give SSN as in public place. This bank has no other way to locate account other than SSN or A*C number. The executive was hopelessly rude. I decided to close the account right there..
GetHuman: Let's quantify your experience contacting American Express - Personal Savings. On a scale of 1 to 5, how easy is it go get help on a American Express - Personal Savings problem?
~AmEx_Person_bank_worst_custome: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AmEx_Person_bank_worst_custome: I'd give them a two out of five on communication.
GetHuman: And what about American Express - Personal Savings's ability to quickly and effectively address your problem?
~AmEx_Person_bank_worst_custome: For that I would say one out of five.
GetHuman: And finally- any advice for other American Express - Personal Savings customers?
~AmEx_Person_bank_worst_custome: Call them early in the day or late. Don't forget any personal or account information you might need for American Express - Personal Savings to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AmEx_Person_bank_worst_custome taken from his American Express - Personal Savings customer service problem that occurred on November 10th, 2017.