American National Insurance Co.: I had a terrible experience with the Paris, TX...

A American National Insurance Co. customer review by GetHuman user ~gjjec from November 7th, 2017

Background on ~gjjec's case

GetHuman: ~gjjec - can you tell our other American National Insurance Co. customers when your case took place?
~gjjec: Sure. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to American National Insurance Co., and if so, how?
~gjjec: I used the 800-899-6806 number I found for on the GetHuman American National Insurance Co. customer phone number page I was on: American National Insurance Co. Customer Service Phone Number
GetHuman: And which of these common American National Insurance Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~gjjec a list of common American National Insurance Co. problems)
~gjjec: "Get insurance" was why I was trying to call.

~gjjec's review of American National Insurance Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's American National Insurance Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gjjec: I had a terrible experience with the Paris, TX office. The office manager there is named Debra Rowland. She was very rude with me, and very hateful with every other customer in the store. I have been in there several times and have been treated the same way. I will not be back. It should be brought to the attention of her supervisors that she behaves this way in a business setting. Her attitude is totally unacceptable by any standard of office ettiquette. Something should be done about this immediately before you lose any more customers because of her. She has tainted my opinion of this company. Having people like her working with your public is going to be bad for your business. I along with several others have decided to contact you for this reason, so you should expect to hear complaints from other customers because of her. Thank you for your time.
GetHuman: Let's quantify your experience contacting American National Insurance Co.. On a scale of 1 to 5, how easy is it go get help on a American National Insurance Co. problem?
~gjjec: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gjjec: I'd give them a four out of five on communication.
GetHuman: And what about American National Insurance Co.'s ability to quickly and effectively address your problem?
~gjjec: For that I would say three out of five.
GetHuman: And finally- any advice for other American National Insurance Co. customers?
~gjjec: Call them early in the day or late. Don't forget any personal or account information you might need for American National Insurance Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gjjec taken from his American National Insurance Co. customer service problem that occurred on November 2nd, 2017.

American National Insurance Co.

5.00 of 5 stars | 6 reviews

~gjjec's American National Insurance Co. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like American National Insurance Co., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with American National Insurance Co. in any way.

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