Americanstationery.com: I WAITED ** MINUTES AND WAS TOLD OVER AND OVER...
A Americanstationery.com customer review by GetHuman user ~marcybronfman from November 14th, 2017
Background on ~marcybronfman's case
GetHuman: ~marcybronfman - can you tell our other Americanstationery.com customers when your case took place?
~marcybronfman: Yeah. It was evening, on November 4th.
GetHuman: Did you reach out to Americanstationery.com, and if so, how?
GetHuman: And which of these common Americanstationery.com customer issues best describes the reason you wanted to talk to them?
(Shows ~marcybronfman a list of common Americanstationery.com problems)
~marcybronfman: "Track order" was why I was trying to call.
~marcybronfman's review of Americanstationery.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Americanstationery.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marcybronfman: I WAITED ** MINUTES AND WAS TOLD OVER AND OVER AND OVER AND OVER THAT AN OPERATOR WOULD BE WITH ME SHORTLY. NO OPERATOR EVER WAS.
GetHuman: Let's quantify your experience contacting Americanstationery.com. On a scale of 1 to 5, how easy is it go get help on a Americanstationery.com problem?
~marcybronfman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marcybronfman: I'd give them a four out of five on communication.
GetHuman: And what about Americanstationery.com's ability to quickly and effectively address your problem?
~marcybronfman: For that I would say three out of five.
GetHuman: And finally- any advice for other Americanstationery.com customers?
~marcybronfman: Call them early in the day or late. Don't forget any personal or account information you might need for Americanstationery.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~marcybronfman taken from his Americanstationery.com customer service problem that occurred on November 4th, 2017.
Americanstationery.com
2.00 of 5 stars | 2 reviews
~marcybronfman's Americanstationery.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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